Frequently Asked Questions
Frequently Asked Questions
Our Most Common
Our office is located in Holiday, Florida. We have been in business since 2002.
Call the support number at 727 940-6572 and ask for your project manager. You can also send an email request to [email protected]. This will create a support ticket automatically and help us track and resolve your issue fast. Our project management software keeps track of all tasks, to-do items, who is working on your project and more.
We offer management plans tailored to your companies needs which include a set number of hours we devote to your account each month. Typically, larger programming jobs require Unlimited Development:
Unlimited Development = 160 hours a month
Platinum Management = 80 hours a month
Gold Management = 40 hours a month
The following list of items are not typically included with our management plans and may incur additional costs:
- SSL Certificates
- Domain Names & Domain
- 3rd Party E-mail Providers
- 3rd Party
- Software Vendors
- Meetings Out of our Office; transportation costs, fuel, and hotel room (if required)
- Gift Cards/Special
- Engagements for your Clients
Dinners with your Clients
- Marketing Lists
- PPC Marketing
- Budgets and/or
- Hiring Outside
To see a list of exactly what is included with your plan, visit the What”s Included? – Compare Management Plans page.Our web management services are included for a flat monthly rate and do not incur additional charges.
Yes, if you already have a domain name you can keep it. We can help you transfer everything so you don”t lose your existing website domain.
Yes, if you hire us to manage your website. Having good search engine rankings requires ongoing work, so If your website is not managed we cannot guarantee your site will have good rankings. Learn more about our Internet Marketing.
Yes, Absolutely. Contact us for more information. We offer very lucrative incentive programs for individuals who wish to resell our services.
Our website management plans work best for this. Ask us about our various online marketing plans to help drive traffic and new leads to your website. Learn more here.
Yes, we have a large team of developers on staff that can handle your website at any given moment. Regardless if your developer or project manager becomes ill or goes on vacation. You can be assured that our entire team will be here to support you.
Yes, we can focus on your brand name and push down unwanted and/or negative reviews in the search engines.
Yes, references are available upon request. We have a number of clients that have been with us since we incorporated in 2004. If you would like to listen to some of our client testimonials.